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2008-11-27 05:08
Servage - Nick
Hello Hung,
I am sorry for Adam's reply. And forwarded it to admin and it must be taken care off.
Thanks for your understanding!
Kind Regards
Nick, Support
Servage Hosting
2008-11-26 19:15
Customer
Thanks for reply Scott,
At least you read my post, i guess.
Adam reply my post by copied text either from http://creativemediagrp.com/questions2.html or http://catisp.com/helpcenter/securityissues.htm and pasted to me. very unprofessional, this should not be allowed for a big hosting company to like Servage.
Regards
Hung Nguyen
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2008-11-26 04:46
Servage - Scott
Hello Hung,
Kindly change your FTP passwords. If possible, recreate the FTP accounts with new usernames. The webservers has been secured now and once the FTP details are changed, issues like this should not be repeated.
Thank you! :)
Kind Regards
Scott, Support
Servage Hosting
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2008-11-26 00:58
Customer
can't believe you copy and pasted the text somewhere else to answer.
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2008-11-25 21:34
Customer
What is your answer about adam?
did you read my post?
did you watch the avi file?
im not asking for advice how to change my password
i guess you just read the title "hacking" and you thought that i got hack.
READ before you reply.
Regards
Hung Nguyen -------------------------------------------------------------------------------------------------------------------------------------------------- 2008-11-25 19:24
Servage - Adam Hello Hung,
We suggest you to kindly change your control panel and FTP passwords immediately so that no one will be able to access your account without your authorization.
Due to the vast nature of the internet, we employ the same standard methods of safeguarding against malicious entry as all Web hosting companies. This is done through the standard username and passwords we assign to each of our clients. The complexity of the password chosen by the user determines the probability of hacking into a site. Our system will assign your username alphanumerically to assist you in securing your site, but we do encourage use of cryptic, alphanumeric passwords to lower the potential of unauthorized entry into your site.
Please Check and confirm on your end. If you have made your passwords more secure then none should be able to hack into your account.
For a password to be strong, it should:
* Be at least seven characters long. Because of the way passwords are encrypted, the most
secure passwords are 6-12characters long.
* Have at least one symbol character in the second through sixth positions.
* Be significantly different from prior passwords.
* Not contain your name or user name.
* Not be a common word or name.
For maximum security please ensure your account password is secure (at least 6 mixed numbers and letters) and that it is changed regularly. Ensure that permissions for your folders are set to 755 and for files it is set as 644. Also check that no folders have insecure permissions such as 777.
Also kindly upload your files again on your account and replace them with the affected once. That should solve your issue.
Kind Regards
Adam, Support
Servage Hosting ---------------------------------------------------
2008-11-25 19:22
Customer
http://vanhung.co.uk/xxx/xxx.avi
Hi i found a video of some one hacked servage, please watch the video.
P/S: xxx.co.uk is mine, i only upload the video there.
Regards
Hung Nguyen
===================================================================== and here's another joke 
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